Get a Quote
- Answers to Questions
- Suitable Cover
- On Your Team
"*" indicates required fields
Our company understands the customers’ rights include the right to raise a dispute or a complaint in order to seek an appropriate solution.
Smart Business Insurance is an Authorised Representative of United Insurance Group which holds a current Australian Financial Services Licence No: 327131 and is responsible for the financial services that Smart Business Insurance provides to you.
Please contact Smart Business Insurance if you have any complaints about our services;
1300 542 573 and ask for the Complaints Officer
Or
The Complaints Officer
Smart Business Insurance
Level 3, 9-11 Claremont Street
South Yarra VIC 3141
Clients not satisfied with our services should contact UIG’s Complaints Officer:
Complaints Officer
United Insurance Group
Suite 306, 365 Little Collins Street,
Melbourne, Victoria, 3000
If your complaint cannot be resolved to your satisfaction by United Insurance Group , you may lodge a complaint with the Australian Financial Complaints Authority
Online: www.afca.org.au
Email: info@afca.org.au
Phone: 1800 931 678 (free call)
Mail: Australian Financial Complaints Authority GPO Box 3, Melbourne VIC 3001
We also subscribe to the Insurance Brokers Code of Practice. Copy of the Insurance Brokers Code of Practice can be found at www.niba.com.au for more information.
"*" indicates required fields
Any information contained in this website is for informational purposes only and is in no way to be considered personal, financial or legal advice.You should contact an authorised insurance adviser, accountant or solicitor to obtain advice in relation to your specific situation . Use of this website does not create a relationship between SMART Business Insurance and the reader.
SMART Business Insurance is a Corporate Authorised Representative (AR Number 437328) of United Insurance Group (UIG) AFS Number 327131
Important : We have no power to authorise claims. However, our experience and assistance can help you when you have a claim.
*Important: Cover may be available subject to meeting insurers underwriting criteria. Some of the covers listed may or may not be available or may have limitations or exclusions. Cover inclusions vary significantly from insurer to insurer. DO NOT rely upon the above. Check your policy schedule carefully for inclusions and exclusions and limitations .Talk to a SMART business insurance broker on 1300 542 573 for more information.
enquiry@smartinsure.com.au
1300 542 573
Smart Business Insurance Offices:
Level 11, 484 St Kilda Road, Melbourne VIC 3004
Level 3, 9-11 Claremont Street, South Yarra VIC 3141
Business Hours:
Monday – Friday 8.45 am – 5.30 pm AEST
© Copyright 2013-2022 Smart Business Insurance Pty Ltd. All Content and All Rights Reserved.