About Us

Need for ANSWERS to questions and more CERTAINTY.

SMART Business Insurance founder, Mark Vanzo, a small business owner himself, had personally experienced the difficulties of having his questions answered, and finding suitable commercial insurance cover – this firsthand experience motivated him to create a new offering.

Day 1 –  April 1 2013 

SMART was established in April 2013 with the laser focus of making things better for business owners seeking commercial insurance.

The idea on DAY 1 was, that a good level of general information would be provided ONLINE, and a SMART broker would be available FAST when a business owner needs GUIDANCE.

Importantly, from DAY 1 SMART encouraged business owners to call and TALK about the business in more detail with a SMART business insurance broker, so that business owners can get their QUESTIONS answered and operate with more CERTAINTY.

From Day 1 it was critical to founder, Mark Vanzo, that the Smart Business Insurance team of commercial insurance brokers are 100% DEDICATED to DELIGHTING business owners.

11 YEARS  on – 2024:

SMART is now home to a team of 12, and our talented brokers form a capable and DEDICATED group with strong values that we live by.

We put emphasis on creating a positive team environment, highly valuing the respect and support of our colleagues and clients.

Between our team members, we have scores of years of experience – with different team members specialising in  liability, commercial property, professional indemnity, cyber,  ISR, farm, plus a number of specific occupations.

This enables us to consistently service our small business clients successfully.

SMART now helps guide over 5,000 business owners with their commercial insurance needs, and has received over 800 5 STAR reviews from our DELIGHTED clients, including over 200 500 STAR reviews in 2023 alone.