For urgent claims assistance, please see our emergency claims hotline link: https://smartbusinessinsurance.com.au/smart-claims-service/

An Elite Broker Network Authorised Representative

Elite Broker Network (EBN) Authorised Representative

Elite Broker Network is made up of authorised representatives who deal in general and personal insurance advice across the range of commercial and retail sectors.

Authorised representatives have expertise in particular market segments.

Smart Business Insurance is an Elite Broker Network authorised representative that specialises in business insurance for small , medium, and large businesses across a broad range of industries and risks.

The team members at Smart Business Insurance have scores of years of experience – with different team members specialising in liability, commercial property, professional indemnity, cyber,  ISR,  plus a number of specific occupations.

This enables us to consistently service our small business clients successfully.

SMART Business Insurance now helps guide over 4,500 business owners with their commercial insurance needs and has received over 1000 FIVE STAR reviews from our DELIGHTED clients, including over 500 FIVE STAR reviews between 2023 and 2025.

Smart Business Insurance specialisations include:

  • Commercial Property Insurance, including industrial special risk insurance, commercial building insurance, commercial landlord insurance, warehouse insurance, industrial property insurance, factory insurance, retail shop insurance, business contents/assets /stock insurance.
  • Information Technology Liability Insurance, including Insurance for IT & Tech Companies, IT Liability Insurance, Business  Insurance for SAAS companies, Public Liability + Professional Indemnity for Tech companies, Business Insurance for Managed service Providers, Cyber Insurance Policy for IT and Tech companies.
  • Life Sciences Insurance, including Life Sciences Insurance, Clinical Trials Insurance ,Medical Device Insurance, Biotech Insurance, Pharmaceutical Insurance, D&O Insurance for Biotech and Life Sciences.

Many Business Owners are UNSURE if they are COVERED PROPERLY.
We help them find affordable and SUITABLE INSURANCE so they can run their business with CONFIDENCE.*

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Elite Broker Network (EBN), Philosophy and Expertise*

Authorised Brokers within EBN seek to provide clients with the highest possible level of customer service.  They achieve this by maintaining a superior standard of excellence, quality, professional responsibility, and communication.

Each AR is thoroughly vetted, lives the values of the Network, and strives for all customer interactions to be handled in the most professional manner possible. 

EBN focuses on nurturing positive broker/customer relationships.  The pragmatic application of this philosophy ensures there is quality time invested, peer support and care for each other’s well-being, sharing of experience, and providing resources necessary to get the job done to the best of everyone’s ability.

Elite Broker Network ‘s good spread of risks and contacts with underwriters, as well as internal access to expertise and support, which provides benefits to the individual businesses and authorised representatives within EBN.

HONESTY

Is not just about telling the truth. It is about being genuine with yourself and others about who you are, your goals, and what you need to live your most authentic life.

FAIRNESS

Includes treating others with respect and kindness, and appreciating the importance of sharing, standing up for others, and being straightforward.

TRANSPARENCY

It is important to always:

  • respectfully speak your mind
  • contribute authentically
  • act with pure motives.

MUTUAL SUCCESS

Should be aligned around a purpose all brokers explicitly share. Such alignment underpins and drives business forward, creating a purposeful collective.

Elite Broker Network is a Steadfast member*

Steadfast Group is the largest general insurance broker network and the largest group of insurance underwriting agencies in Australasia,, comprising over 414 insurance brokerages, who receive superior market access, exclusive products and services, backed by the size and scale of the Steadfast Group.

Brokers in the Network have access to products and services which support their business and allow them to focus on their clients’ insurance and risk management needs.

Key benefits to being a customer of a Steadfast Network broker include improved policy wordings, broker services, exclusive access to Steadfast’s technology and triage support for challenging claims.

Want your QUESTIONS on Business Insurance ANSWERED?
Get in touch. *

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SMART Business Insurance Vision and Mission

SMART Business Insurance aim to be the “go to “ insurance broker for business owners seeking guidance, advice and suitable cover.

We do this by providing business owners with affordable and suitable insurance so they can run their businesses with confidence.

For more information or a quote on your business insurance please contact a friendly SMART Business Insurance broker on 1300 542 673 or online.

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